This Privacy Policy governs the privacy practices with respect to your use of the website operating at the URLs Qconf.com, qconf.co.il, qconf.es, quickconference.com and qconf.co.uk including the online management system offered therein (together: "The Website"), the QCONF software application (hereinafter: "the Application") and the service offered or to which you can register on the website and the Application (hereinafter: "the Service"). This Privacy Policy constitutes part of the Qconf Terms of Use between the user of the Service ("You" or "the User") and Hipusheet Software Ltd. of Israel which operates the Service (hereinafter: "the Company"). By using the Service, the Website and the Application You hereby agree to the Terms of Use and Service and the Privacy Policy of the Service, the Website and the Application. This document is drafted in muscular for the sake of convenience, but applies to men and women alike.
What information we collect?
When you register to the Service, you are requested to provide name, e-mail and cell phone number, or log-in through your Google account, so that you can access the public profile of your Google+ account, the contact people (to enable sending call invitations) and Google Drive for backup purposes.
When a conference call organizer wishes to invite people to the call, he provides us with their names and phone number/email address. The call participants can join the voice conference call without registering to the Service. However, in order to enjoy additional features of the Service (such as - be exposed to the contents of the call, to the chat service, files exchanged during the call, and more), they are required to confirm the Terms of Service and register to the Service as well.
In addition, and subject to the Terms of Service, if the User wishes so, we record the conference calls taking place within the Service.
We also collect (ourselves or through external services such as Google Analytics) anonymous data on your computer and/or mobile device, including IP address, type of browser, operating system, mobile identifier (UDID), country, and more.
What we do with the information we collect?
All the information provided to us (except credit card details as set forth herein) is stored in a secured database in order to enable us to provide the Service.
We use the information provided to us only for the purpose of operating the Service, Website and the Application, in accordance with the Terms of Service appearing on the Website or during the download of the Application. In this regard, we shall occasionally send you notifications by email or to the cell phone number provided to us, in connection with your use of the Service and existing and new features relating to the Service. In addition, we may occasionally send you notifications concerning new improvements to the Service. In case a User requests to be removed from our mailing list, he may do so by pressing the link appearing in all our emails.
As to the payment details provided by paid Users, these details are provided in a secure manner to third parties involved in the credit card payment processing (such as the credit card company and payment processing intermediaries, such as Interspace Ltd. (Tranzila)), which operate according to their own policies. We do not keep your credit card details, and cannot recreate them. The manner of identifying a customer for purposes of money refunds is through the invoice issued at the time of paymnet, which can be accessed through the Service.
Your control of the information you provide to us
Under the Israeli Privacy Act, any person may inspect information kept on him by himself, or through anyone appointed by him, or through his custodian. A person who inspects such information and finds it inaccurate, incomplete, unclear or non-dated, may approach the Company and request it to amend or delete the information.
Social Media
You may log in by using your Google account. When you choose this option, we enable you to do so by using the email address identifying you on Google. If you choose this option, you would be able to access and share files from your Google Drive account, to backup calls in your Google Drive account and to send messages directly by using your contacts list. Apart from that, there shall be no use of your Google account.
Information sharing practices
The Company may use anonymous data (which cannot identify you personally) pertaining to use of the Service and related statistics, as much as it deems fit.
In addition, we do not share with third parties any personal information about you or your use of the Service (as much as it may personally identify you) without your authorization, unless it is permitted under the Terms of Service or is intended to assist in enforcing them, or in one of the following instances:
In one of two occasions: (1) A judicial order is given ordering such disclosure; (2) In the course of legal proceedings to which the Company is a party such disclosure becomes necessary for the Company's management of its case or its defense;
When a User purchases subscription or other paid service - the payment details shall be transferred to entities involved in the credit card payment processing for the purpose of completing the purchase and payment process;
In case the Company is assisted by third parties in technical aspects of operating the Service, it is possible that during such cooperation these third parties may be exposed to information collected about your use of the Service;
In case you breach the Terms of Service, the Company shall be entitled to disclose the information about you as it deems fit;
In case of any possible dispute, claim, legal demand or legal proceedings between you and the Company;
In case the Company believes that disclosure of the information is necessary to prevent severe damage to your body or assets or to a third party's body or assets;
If the Company reorganizes its operation through another corporation - and in case the Company merges with another company or merges the operation of the Service with a third party operation - it shall be entitled to transfer to the new company copy of the information collected about you in the Service, provided that such company shall be obliged to be bound by the terms of this Privacy Policy;
In case the conference call organizer decides to share the contents of the call (by sending a link) or the call voice transcription or other data about the identity of the call participants, with the other participants in the call, all such data shall be shared among all call participants. It is hereby clarified that the Company is very sensitive to the protection of privacy of its Users. Accordingly, the default options in the Service management system provide access to such information and data only to the call organizer, and he is the only one entitled to change the permissions to such data and information. In case the call organizer (or one of its participants) takes any action which prejudices another call participant, the Company is not responsible for it (as elaborated in greater detail in the Terms of Service), and the sole responsibility for such action shall lie on the offending party.
Cookies
Company uses cookies for the purpose of operating the Service, including collecting anonymous data for collecting statistics and improving the website, for verifying details, and to adapt them to your needs (including remaining logged-in), etc. If you for not wish to receive cookies, you may configure your browser to deny cookies. Use the help section of your browser to learn how to disable cookies or deny cookies. Note that disabling cookies may prevent you from using certain features of the Service.
Age requirement
You must be at least 13 years old to use the Software. By accepting the terms of this Privacy Policy and the Terms of Use presented to you before downloading the Application or using the Service, you represent that you are over 13 years old. In the event that you are between the ages 13 and 18, your lawfully legal guardian must review and agree to the terms of our Terms of Use and this Privacy Policy. We will not knowingly collect personal information from a user who is younger than 13 years old and, if we have reason to believe that you are younger than 13 years old, we will delete your information from our servers.
Information security
We store and process your information on our servers outside the European Community. We protect it by undertaking appropriate security measures and take best measures to prevent security breaches. While these measures narrow the risk of unauthorized security breach, they cannot serve as a complete guarantee. Therefore, we cannot undertake that the Service shall be completely immune from unauthorized access to the information stored within the Service.
Customer support
If you have any questions relating to this Privacy Policy or anything else regarding the Service, feel free to contact us with any query at support@qconf.com, and we will do our best to answer you shortly.
Changes to this Privacy Policy
The Company may amend this Privacy Policy. If we decide to change our Privacy Policy in a manner reflecting on your personal information, we shall post about the updated changes on the Website or Application.